Review of travel insurance company Travel Guard

Company/Website: Travel Guard
Category: insurance company/administrator
Overall Rating: Good

About: Travel Guard is an AIU owned company marketing and administering travel insurance products.
Special Features: Wide product variety, MyTravelGuard custom policy
Full Review:

Travel Guard is the biggest player in travel insurance

Travel Guard is a pro in the business, insuring over 6 million travelers a year from around the world. Travel Guard is a subsidiary of AIU, which is more or less the biggest name in insurance.

Travelguard.com is not necessarily a great consumer website, but they make up for it by offering variety. In other words, finding a policy takes several steps, but they have a policy for every need. With a little patience you can find a travel insurance plan that’s right for your trip.

Travel Guard offers many products for different travel insurance needs

Arriving at the travelguard.com homepage, you see a basic welcome page and some content describing travel insurance in general. There is a quote form in the upper-left area (webpage sweet spot), but it is a little confusing.

They only ask for one thing, which is the type of policy you need. The problem is the drop-down list of 14 options. If you are a first time buyer, this is very confusing because you do not know exactly what you need yet. (see screenshot on right)

Selecting any of the different drop-down options take you to a quote page. You are then asked for some of the trip information, such as trip dates, trip cost, and ages of travelers. This is pretty basic.

The next screen will give you a quote for the appropriate product, depending on your initial selection.

Browse through all their products to see what’s right for you

Another option is to browse all products. In the top navigation bar, you will see a travel insurance button. Selecting this will open a drop-down menu, and on the far right is an “All Products” button.

They do have two steps until you can see all products; First is an intro screen where you simply need to click “Continue”, or “Non-US resident” if it applies.

Second, you need to select a state of residence. I would prefer to skip these two steps and just see the policies. They can always gather that information later, and I think visitors can get lost on their way to “All Products”.

After selecting your state of residence, you will see a list of all Travel Guard products. Here they do a good job by describing the different policies and who they are for.

You can click “Buy Now” to continue with a quote and purchase the policy, or click “more info” to read more. I recommend you read more information, read the overview, and even the actual policy.

My Travel Guard offers custom travel insurance

This is a product unique to Travel Guard. My Travel Guard allows travelers to pick and choose their exact coverage. You can vary amounts of coverage and types of coverage. The plan begins with basic travel medical and evacuation protection, and there are several add-ons to choose from. You can read previous coverage about My Travel Guard here.

Summary: Overall, travelguard.com gets the job done, but it takes a little patience. They have many products, so they most likely have the right one for your trip. You just need to find it.

Get a quote at travelguard.com.

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