Many travel insurance plans come with travel assistance services to aid travelers in trouble, but Travel Guard plans are supported by some unique services to help travelers before and during their trips, as well as on the way back home.
Travel Assistance Before your Trip
After your Travel Guard travel insurance plan purchase, you’ll have access to the following pre-travel information through www.travelguard.com to help you prepare for your trip:
- Local medical advisories, including outbreaks and epidemics
- Required immunizations and recommended preventative measures
- Up-to-the-minute travel supplier strike information
- Worldwide public holiday information
- Currency conversion
Travel Assistance During your Trip
Travel Guard’s travel assistance services team provides travel medical assistance, for finding emergency medical care and transportation, physician and hospital referrals, emergency prescription replacement, medical payment arrangements, shipment of medical records, and much more.
In honor of the hotel concierge services of old, Travel Guard’s one-of-a-kind Concierge services can help travelers with ground transportation, weather and ski reports, movie and theater information and tickets, local activity recommendations, tee times, restaurant referrals and reservations and more. Anything you need to make your trip more memorable or comfortable is just a phone call away.
Travel Assistance on Your Return
On your way home, Travel Guard’s assistance services can help with travel delay information and coordinating missed connections. They’ll help with emergency travel information if you are forced to get home early due to an emergency. In the worst-case, when an insured traveler has died on their trip, Travel Guard’s repatriation services can handle the coordination and arrangements to return the body home for burial. If you’ve been hospitalized on your trip, they’ll keep your family or designee well-informed and connected throughout your ordeal until you are safely transported home.
Travel Assistance in Case of Identity Theft*
Several of Travel Guard’s comprehensive travel insurance plans also provide access to personal security assistance in case your identity is compromised while traveling. Their services include:
- Ordering and reviewing credit reports on the behalf of the traveler.
- Investigating financial accounts where theft is suspected.
- Interacting with law enforcement to prosecute the thieves.
- Reviewing account activity to identify later suspicious activities.
The insurance products available through Travel Guard are underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania insurance company, with its principal place of business at 175 Water Street, New York, NY 10038. It is currently authorized to transact business in all states
* Not available to the residents of New York State.