Access America (now known as Allianz Travel Insurance) recently made available a handy Travel Insurance Claims Documentation Checklist to help travelers who have to make a travel insurance claim know what they need to make a successful travel insurance claim. Whether you have purchased your travel insurance from Access America or not, this checklist is chock full of information about what kinds of documentation a travel insurance provider will need in order to process your claim.
Specifically, all travel insurance companies will expect the following at the very minimum:
- A copy of your travel itinerary with starting and ending dates for your trip as well as destinations (this can usually be obtained from the airline and is often printable when you make your ticket purchase).
- A copy of any documentation related to your claim. For example, if you are making a medical claim, you’ll need a copy of the medical records and receipt. It’s usually a good idea to note the name of the physician, address and phone number of the facility if it’s not on the papers they print for you.
- Receipts related to your claim. For example, if the airline sends your baggage astray and you need to purchase a few essentials (a toothbrush, some extra clothes, etc.) hang on to and make a copy of those receipts for your claim.
Understand that these documents are proof of your monetary loss, and that’s why your travel insurance provider needs them. Just as if you wreck your car, you’ll need a copy of the police report for your automobile insurance provider.
Most travel insurance companies have online claim filing, which speeds the process of receiving reimbursement for your travel insurance claim. Depending on the travel insurance company, you may also be able to track your claim online as well.
See Important Tips for Making a Successful Claim for a full understanding of how to make a successful travel insurance claim.