Finding the right company, and then right policy for your trip can be difficult.
Here are 3 things I really like about the CSA Travel Protection site and how they offer their travel insurance products.
1. The site is made for the consumer, not travel agents
Where some travel insurance sites cater to insurance agents, travel agents, or brokers, CSA Travel Protection is focused on the consumer. This makes it easier for a first-time travel insurance customer to understand the concept of travel insurance, and get their questions answered.
For example: Arriving at the landing page, you can’t miss the Get-a-Quote in the left column; and it isn’t a link to the quote page, this is the actual quote engine (quote widget?). With only 6 entry fields, you can get a quote within a minute.
2. They’ve kept the travel insurance buying process simple
The words “insurance” and “simple” typically don’t go together, but CSA has kept the wording straightforward and easy to understand. Again, this helps the first time buyer understand what the company does, and what policy is best for them.
For example: When you reach the quote page, you see your quote, in bold print, at the top of the page. They mention that for an additional amount you can upgrade your plan. Then, they simply provide two columns with dollar amounts of coverage, and check marks to indicate the differences in coverage.
Webite Feature: When you mouse over different insurance terms a window will instantly appear to describe that benefit or feature.
Scrolling all the way down shows the difference in the policies, and at the bottom you can decide which one is for you and click “Buy Now”, “Save Quote”, or “Email Quote”. Again, very simple and consumer focused.
Also, CSA Travel Insurance offers a limited selection of plans, which makes the buying process simpler. Even though many shoppers like to compare plan after plan, most people get “analysis paralysis” with too many choices. CSA offers Custom and Custom Luxe, which both offer great coverages at a great price. They also offer a single plan for groups: Group Go!.
3. CSA offers higher lost baggage coverage, and ID Theft protection
This goes back to the consumer focus again, but these are common concerns with travelers. Many trip protection plans will offer baggage coverage from $500 to $1000, but CSA has higher lost baggage benefits of $2000 and $3000, depending on the plan.
CSA Travel Protection has also begun including identity theft protection in case your wallet or purse is stolen while on vacation. This protection is automatically in place for 6 months from the start of your policy. Identity theft is a scary thought when it happens here in the States, but imagine when it happens in a foreign country.
