Editor Review of CSA-Generali
The Good: CSA Travel Protection (now Generali) offers a limited set of travel protection plans, which makes it easy to choose the one right for you. All plans include all of the expected package benefits, plus 24-hour emergency assistance services, including a unique Consult a Doctor service that puts worried travelers in touch with a medical doctor. All plans include identity theft resolution services and concierge services as well.
The Drawbacks: CSA travel insurance plans are only available to residents of the U.S. They only offer a limited number of travel insurance plans, but that also makes choosing a quicker process. CSA has no travel medical plans, medical evacuation plans (although evacuations are included in their package plans), and no travel accident plans – only package plans.
The Bottom Line: CSA has been helping stranded travelers since 1991 and has an excellent customer service record. Their website is easy to use, and while the plan selection is limited, each of the plans offers adequate coverage for the plan level and a host of extra benefits.
Company Information
Company Website | |
|---|---|
| US Travel Insurance Association Member | Yes |
| Refund Policy | 10-day Free Look Period |
| Travel Insurance Plans | Package plans Custom Custom Luxe |
| Company Contact Information | CSA Travel Protection P.O.Box 939057 San Diego, CA 92193-9057 1-800-348-9505(6am-6pm M-F, 6am-3pm Sat-Sun, Pacific Time) 1-877-300-8670 Fax csa@csatravelprotection.com |
| Policyholder Questions | (800) 348-9505 Para asistencia en Español, favor de llamar al (800) 318-0179 |
| Travel Assistance/Emergencies | Inside US/Canada: (877) 243-4135 (toll free) Outside US/Canada: call operator & connect to (240) 330-1529 (no charge) |
More about CSA Travel Insurance
The CSA Travel Protection company offers a couple of travel insurance package plans for individuals and families, and a group plan for groups of 10 or more travelers. The individual plans include identity theft services, concierge services, and consult-a-doctor services in the base plan. The short list of plans makes choosing a plan type quick and easy.
CSA Travel Protection is dedicated to providing affordable, yet comprehensive travel insurance and travel emergency assistance services. Their website makes quick work out of obtaining a quote, and you can request claim forms right on their website. You can also save your quotes before buying, which helps when you are still making travel arrangements and want to hold the quote to add those details.
Optional Coverage Available in CSA Plans
- Optional rental car damage coverage for just $9 a day (Custom plan only).
Highlights of CSA Insurance
- CSA’s concierge services include city profiles, event ticketing, hotel accommodations, reservations, pet services locator, and much more.
- CSA plans also include 24-hour emergency assistance services for emergency cash transfers, worldwide medical information, translation services, replacement of medications and eyeglasses, and more.
- Both package plans, Custom and Custom Luxe, have identity theft resolution services included, as well as consult-a-doctor services while on your trip.
CSA Travel Insurance Plans
Custom
Budget-minded and family friendly, this plan includes all the travel coverage essentials
This plan covers all the basics at good limits. Cancellations due to school year extensions can be covered.
Custom Luxe
Top-notch coverage with generous plan maximums and a lot of extra features
Generous plan maximums and loads of features and services make this plan a top-rated plan. It includes coverage for pre-existing conditions in the base plan, as well as supplier default and rental car coverage.
Screenshots of CSA Travel Protection Website
