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Business Assistance Coverage

8 April 2011
Business Assistance Coverage

This coverage provides assistance to business travelers. This coverage consists of non insurance services included with some package travel insurance plans.

Contents (click to jump down)
What does Business Assistance cover?
Important notes about this coverage
What type of policy covers this?
How much coverage does each company provide?
Summary

Let us tell you a story

Andrew was on his first solo overseas sales presentation. He had met the team several times and exchanged information, his presentation was ready, and the outcome of this meeting could meet his revenue projections for the year.

When he arrived at the hotel the night before his presentation, he realized he should probably print the presentation so that everyone would have a copy and could take notes. Not knowing the area, he contacted the travel assistance hot-line and the coordinator was able to help him locate local printing services open late at night. As Andrew returned to get a good nights’ sleep, he knew everything was in place for his meeting in the morning.

What does Business Assistance cover?

While worldwide travel assistance is the primary 24-hour travel assistance service provided by travel insurance companies, some plans offer additional assistance specific to business travelers. Business assistant services are non insurance benefits included with some travel insurance plans. These services typically include:

  • Locating business support services (printing services, Internet cafes, overnight delivery, etc.)
  • Local dictation and correspondence assistance
  • Global directory service (*411)
  • Business conference call and web conference coordination
  • Worldwide driving and walking directions
  • Emergency travel arrangements
  • Timely weather, travel delay and flight status reports
  • Urgent messaging to clients, colleagues, and family
  • Business equipment replacement and warranty assistance

Important notes about this coverage

What type of policy covers this?

You will only find this type of coverage in package travel plans. In some plans, this coverage is included as part of the worldwide assistance services, and in some plans it is an optional upgrade.

How much coverage does each company provide?

PlanCompanyBusinessConciergeIdentity TheftRoadside
Vacation ClassicTravel SafeYesYes
VacationTravel SafeYesYes
Protect-a-GroupTravel SafeYesYes
Worldwide Trip Protector GoldTravel InsuredYesYesYes
Worldwide Trip ProtectorTravel InsuredYesYesYes
WorldMedTravel InsuranceYes
EliteTravel InsuranceYes
Plus *Travel InsuranceYes
Basic *Travel InsuranceYes
SilverTravel GuardYes
BusinessTravel GuardYesYesYes
GoldTravel GuardYesYesYes
My Travel GuardTravel GuardYesYesYes
Pack n' GoTravel GuardYes
Tee, Tour, and TravelTravel GuardYesYesYesYes
PlatinumTravel GuardYesYesYeswith $50 deductible
SelectTravelexYesYesYeswith $50 deductible
BasicTravelexYesYes
Liaison SilverSeven CornersYes
Wander Frequent TravelerSeven CornersYes
BridgeM.H. RossYesYes
AssetM.H. RossYesYes
CompleteM.H. RossYesYes
TripProtector PreferredHTH WorldwideYesYes
TripProtector e-saverHTH WorldwideYes
TripProtectorHTH WorldwideYes
No coverageGlobal Underwriters
BasicGlobal AlertYesYes
Preferred PlusGlobal AlertYesYes
PreferredGlobal AlertYesYes
No coverageFrontierMEDEX
CustomCSA Travel InsuranceYesYes
Custom LuxeCSA Travel InsuranceYesYes
Business TravelerAllianzYesYes

* as optional upgrade
** with limited coverage

Summary

  • This coverage is in addition to the standard worldwide travel assistance services offered with travel insurance plans
  • This coverage is specific to the needs of business travelers
  • This is non insurance services that will likely be provided by third-party companies, but some providers provide this service directly
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Damian Tysdal
Author
DamianTysdal

Damian Tysdal is the founder of CoverTrip, and is a licensed agent for travel insurance (MA 1883287). He believes travel insurance should be easier to understand, and started the first travel insurance blog in 2006.

Damian Tysdal is the founder of CoverTrip, and is a licensed agent for travel insurance (MA 1883287). He believes travel insurance should be easier to understand, and started the first travel insurance blog in 2006.