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Travelex Travel Insurance

Editor Review

travelex148

Editor Rating:

55555

Customer Rating:

33333

The Good: As part of the worldwide Travelex Group providing currency exchange services in cities and airports around the world, Travelex is a very recognizable, reputable, and trustworthy brand. Travelex offers several different plans with a variety of benefits and optional upgrades.

The Drawbacks: Website is confusing to use, and getting a quote can take patience. (We recommend using a comparison site for quoting.) The 14 day waiting period for Financial Default coverage is longer than some companies (some only require a 7 day wait)

The Bottom Line: Travelex travel insurance provides solid, trustworthy products with several optional coverages to let you customize your plan. Select a plan that includes coverage for children at no additional cost when accompanied by a covered adult family member. Travelex offers 24/7 travel assistance services, primary coverage and much more

Where to Buy Travelex Travel Insurance:

Get a quote/buy direct from the company- Get a quote and enroll online directly at the Travelex website. This a a good choice if you have decided on Travelex and are ready to enroll.

Company Name
Travelex Insurance Services
Website
https://www.travelex-insurance.com
AM Best Rating
A+ Superior
US Travel Insurance Association Member
Yes
Refund Policy
10 Day Free Look
24/7 Emergency Assistance
Yes
Plans offered by Travelex Insurance Services Travel Basic

Travel Select

Travel Max

Travel Plus Most Popular

TraveLite

Annual Multi-Trip

Flight Plus

Flight Only

Address/Phone/Fax/Email
Travelex Insurance Services
P.O.Box 641070
Omaha, NE 68164-7070

1-800-228-9792 (8am-7pm Central Time M-F)

1-800-867-9531 Fax

customerservice@travelex-insurance.com
Policyholder Questions 1-800-228-9792
Travel Assistance/Emergencies
US/Canada 1-866-866-8155 (toll free)
Outside US/Canada call collect to US
Dial 0 for operator
ask to connect to 410-308-2903

More about Travelex Travel Insurance

Before you leave home for vacation, business, or pleasure, it is important to consider the unexpected and sometimes unpleasant problems you may encounter on your trip. Whether you happen to encounter weather delays in Tahiti or a serious injury to you or a family member, your hard earned vacation investment can be very quickly lost when it comes to uninsured travel plans.

  • Very strong presence within travel industry
  • Offices in 35 countries, serving over 29,000,000 customers annually
  • Travelex Travel Insurance offers a great variety of products
  • Travel Plus and TraveLite plans are perfect for most traveler needs

Travelex provides some of the most comprehensive and customizable travel insurance packages available covering a wide variety of pre- and post-departure occurrences. Travelex is a leading provider of retail travel insurance in North America and provides a wide range of travel protection plans to protect travelers.

Their core insurance plans are Travel Plus and TraveLite, which are family friendly plans, but they also offer flight only and annual coverage plans which provide single and multi-trip coverage respectively.

When you are planning your next trip, you can use the Travelex rate calculator to compare plans and get an instant quote (or use a comparison site). Policy holders can also use the Travelex website to make changes in their existing plans or file claims as well.

In addition, some truly unique traveler benefits are offered on the Travelex Insurance Services website. For example, you can:

  • Order foreign currency and your order will be shipped directly to your home so you don’t have to exchange money en route!
  • Use the website to order rechargeable, prepaid phone cards with low rates and no overseas connection fees to help you and those you travel with stay in touch with family members, colleagues, and friends.

Travelex Travel Insurance plans

Travel Basic Plan
Basic protection for those on a budget with useful optional upgrades
This package is perfect for individuals and families traveling with children under 18 as it covers the most often asked for benefits: emergency medical, cancellations and delays, and missing or lost baggage. This plan also offers some useful and reasonably priced optional upgrades to complete your trip protection.

Travel Select Plan
Complete protection with the option to customize
This package is perfect for individuals and families traveling with children under 18. It offers a complete protection plan that includes some high-end benefits, including 24-hour AD&D and pre-existing medical condition waivers. This plan also offers some useful and reasonably priced optional upgrades to complete your trip protection.

Travel Max Plan
High levels of protection including some choice options
This package is perfect for individuals who want to cover an expensive trip with full featured protection for emergency medical, lost baggage and potential trip delays. This plan covers a maximum trip length of 180 days and some useful upgrades including collision damage and roadside assistance.

Travel Plus
Most Popular plan from Travelex- A popular, family-friendly plan with valuable travel benefits
This package is perfect for individuals and families traveling with children under 16 and provides the high level of travel protection you want your family to have. A complete plan, this plan includes optional business upgrades and flight accident protection for worry-free travel. Pre-existing medical conditions for people of all ages can be purchased if the plan is purchased within 21 days of your initial trip deposit. Access to worldwide emergency services and concierge advice is available 24 hours a day from anywhere in the world.

TraveLite
A lighter travel plan that is still family friendly but includes a few less frills
This package provides comprehensive travel protection with emergency medical coverage and benefits for trip delays, or baggage loss. Post-departure trip interruptions are also covered if your travel plans are interrupted for any reason. Pre-existing medical conditions can be covered if the plan is purchased within 21 days of the initial trip deposit. With this plan, children under age 16 are automatically covered at no additional cost when accompanies by an insured adult or family member. This makes the travel insurance plan the best affordable option for those traveling with children and on a budget. Access to worldwide emergency services and concierge advice is available 24 hours a day from anywhere in the world.

Annual Multi-Trip
A customizable annual travel insurance plan for the frequent traveler
This package provides the best protection for frequent travelers. With this plan, you are covered for every trip you make during the year. Rates are not age-rated and the level of flight accident coverage is chosen by you. The plan comes with standard medical coverage for illnesses or accidents that can occur while traveling plus the addition of medical evacuation and repatriation coverage. Access to worldwide emergency services and concierge advice is available 24 hours a day from anywhere in the world.

Flight Plus
Your best bet for covering non-refundable airline costs plus a little more
This plan provides insurance for you non-refundable airline tickets and more if you are prevented from traveling due to injury, sickness, or other covered event. It includes simple rates that are not age-related. The level of coverage is chosen by you, so if youre looking for great basic coverage with a little extra, this is the plan for you. This affordable package comes with sickness and accident protection plus medical evacuation and repatriation coverage as well. Access to worldwide emergency services and concierge advice is available 24 hours a day from anywhere in the world.

Flight Only
Take the worry out of flight travel with one of these plans
Available in $300,000, $500,000 and $1 million benefits, the flight only plans provide the most basic, streamlined flight only coverage. Rates are not age-related or assessed based on trip costs and thus you choose the plan rate. This plan provides affordable protection and peace of mind. Access to worldwide emergency services and concierge advice is available 24 hours a day from anywhere in the world.


Where to Buy Travelex Travel Insurance:

Get a quote/buy direct from the companyGet a quote and enroll online directly at the Travelex website. This a a good choice if you have decided on Travelex and are ready to enroll.


Screenshots of Travelex Website


Where to Buy Travelex Travel Insurance:

Get a quote/buy direct from the companyGet a quote and enroll online directly at the Travelex website. This a a good choice if you have decided on Travelex and are ready to enroll.


Customer Reviews

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  1. Overall Rating55555

    GHT | May 5, 2009

    Very easy to work with and professional company.

  2. Overall Rating11111

    Jo Phillips | May 29, 2009

    We were shocked beyond shocked to find out our insurance was null and void because my cousin and her husband, while US citizens/retired Air Force, are temporarily on assignment in Germany working for the US Air Force for 3 years. They denied our claim (we flew to Finland from Germany and had to return due to her husband’s health emergency) because they are not living in the US. They took our money for the premium but we weren’t eligible for coverage due to them being in Germany, even though our “covered” trip was from Germany to Finland and back to Germany.

  3. Overall Rating33333

    Jorge | Jun 12, 2009

    I purchased the Travelex Travel Plus plan as it is very comprehensive and provides Rental Car collision damage coverage, (CDW) - or does it?

    If you read the policy terms carefully you will find that the Rental Car CDW only applies if you rent your car through a Travel Agent. If you rent a rental car directly from the rental company - as most travelers do - the Travel Plus CDW coverage DOES NOT APPLY. You would need to purchase a costly CDW rider or a CDW specific policy.

    Not sure why Travelex seems to be the only travel insurance company with this unusual Rental Car CDW clause. For future travel I will use another company like Travel Insured International who’s World Wide Trip Protector Gold is only a few dollars more and includes proper Rental Car CDW coverage.