Travelex Travel Insurance - Company Review
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Company Summary
The Drawbacks: Website is confusing to use, and getting a quote can take patience. (We recommend using a comparison site for quoting.) The 14 day waiting period for Financial Default coverage is longer than some companies (some only require a 7 day wait) The Bottom Line: Travelex travel insurance provides solid, trustworthy products with several optional coverages to let you customize your plan. The “cancel for work reasons” option makes both Travel Plus and TraveLite perfect plans for the business traveler, or any traveler worried about getting stuck in the office. The best way to quote and buy: Use this comparison site to get instant quotes and purchase online. |
| Company Name |
Travelex Insurance Services |
| Website |
https://www.travelex-insurance.com |
| AM Best Rating |
A+ |
| US Travel Insurance Association Member |
Yes |
| Refund Policy |
10 Day Free Look |
| 24/7 Emergency Assistance |
Yes |
| Plans offered by Travelex Insurance Services | Travel Plus TraveLite Annual Flight Plus Flight Only |
| Address/Phone/Fax/Email |
Travelex Insurance Services P.O.Box 641070 Omaha, NE 68164-7070 1-800-228-9792 (8am-8pm Central Time M-F) 1-800-867-9531 Fax customerservice@travelex-insurance.com |
| Policyholder Questions | 1-888-322-6776 |
| Travel Assistance/Emergencies |
US/Canada 1-866-866-8155 (toll free) Outside US/Canada call collect to US Dial 0 for operator ask to connect to 410-308-2903 |
More about Travelex Travel Insurance
Before you leave home for vacation, business, or pleasure, it is important to consider the unexpected and sometimes unpleasant problems you may encounter on your trip. Whether you happen to encounter weather delays in Tahiti or a serious injury to you or a family member, your hard earned vacation investment can be very quickly lost when it comes to uninsured travel plans.
- Very strong presence within travel industry
- Offices in 35 countries, serving over 29,000,000 customers annually
- Travelex Travel Insurance offers a great variety of products
- Travel Plus and TraveLite plans are perfect for most traveler needs
Travelex provides some of the most comprehensive and customizable travel insurance packages available covering a wide variety of pre- and post-departure occurrences. Travelex is a leading provider of retail travel insurance in North America and provides a wide range of travel protection plans to protect travelers.
Their core insurance plans are Travel Plus and TravelLite, which are family friendly plans, but they also offer flight only and annual coverage plans which provide single and multi-trip coverage respectively.
When you are planning your next trip, you can use the Travelex rate calculator to compare plans and get an instant quote (or use a comparison site). Policy holders can also use the Travelex website to make changes in their existing plans or file claims as well.
In addition, some truly unique traveler benefits are offered on the Travelex Insurance Services website. For example, you can:
- Order foreign currency and your order will be shipped directly to your home so you don’t have to exchange money en route!
- Use the website to order rechargeable, prepaid phone cards with low rates and no overseas connection fees to help you and those you travel with stay in touch with family members, colleagues, and friends.
Travelex Travel Insurance plans
Travel Plus Plan
Most Popular plan from Travelex- A popular, family-friendly plan with valuable travel benefits
This package is perfect for individuals and families traveling with children under 16 and provides the high level of travel protection you want your family to have. A complete plan, this plan includes optional business upgrades and flight accident protection for worry-free travel. Pre-existing medical conditions for people of all ages can be purchased if the plan is purchased within 21 days of your initial trip deposit. Access to worldwide emergency services and concierge advice is available 24 hours a day from anywhere in the world.
TravelLite Plan
A lighter travel plan that is still family friendly but includes a few less frills
This package provides comprehensive travel protection with emergency medical coverage and benefits for trip delays, or baggage loss. Post-departure trip interruptions are also covered if your travel plans are interrupted for any reason. Pre-existing medical conditions can be covered if the plan is purchased within 21 days of the initial trip deposit. With this plan, children under age 16 are automatically covered at no additional cost when accompanies by an insured adult or family member. This makes the travel insurance plan the best affordable option for those traveling with children and on a budget. Access to worldwide emergency services and concierge advice is available 24 hours a day from anywhere in the world.
Annual Plan
A customizable annual travel insurance plan for the frequent traveler
This package provides the best protection for frequent travelers. With this plan, you are covered for every trip you make during the year. Rates are not age-rated and the level of flight accident coverage is chosen by you. The plan comes with standard medical coverage for illnesses or accidents that can occur while traveling plus the addition of medical evacuation and repatriation coverage. Access to worldwide emergency services and concierge advice is available 24 hours a day from anywhere in the world.
Flight Plus plan
Your best bet for covering non-refundable airline costs plus a little more
This plan provides insurance for you non-refundable airline tickets and more if you are prevented from traveling due to injury, sickness, or other covered event. It includes simple rates that are not age-related. The level of coverage is chosen by you, so if youre looking for great basic coverage with a little extra, this is the plan for you. This affordable package comes with sickness and accident protection plus medical evacuation and repatriation coverage as well. Access to worldwide emergency services and concierge advice is available 24 hours a day from anywhere in the world.
Flight Only Plans
Take the worry out of flight travel with one of these plans
Available in $300,000, $500,000 and $1 million benefits, the flight only plans provide the most basic, streamlined flight only coverage. Rates are not age-related or assessed based on trip costs and thus you choose the plan rate. This plan provides affordable protection and peace of mind. Access to worldwide emergency services and concierge advice is available 24 hours a day from anywhere in the world.
Screenshots of Travelex Website


The Good: As part of the worldwide Travelex Group providing currency exchange services in cities and airports around the world, Travelex is a very recognizable, reputable, and trustworthy brand. 
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