MH Ross Travel Insurance Services

Editor Review
mhross148

Editor Rating:

44444

Customer Rating:

11111

The Good: MH Ross has been in the travel insurance industry for over 50 years. Their plans automatically include a pre-existing medical condition waiver and supplier default protection if you purchase your plan within 15 days of your initial trip deposit. With just three travel insurance package plans, it’s easy to find the coverage limits you need quickly, get a quote, and purchase online. Their travel assistance services, provided by One Call, are extensive and include business and concierge services in addition to a number of emergency travel assistance services. Their plans also come with online medical records access through Global Xpi service.

The Drawbacks: MH Ross plans are only available to residents of the U.S. and Canada. No travel medical- or medevac-specific plans.

The Bottom Line: MH Ross has been in the industry longer than many travel insurance providers. They have an excellent rating and good customer service policies. Their plans, and their website, are easy to understand. Their enhanced travel assistance services is provided by a third-party company, the One Call Worldwide Travel Services Network.

How to get a quote & buy online

Quote and buy direct: Get a quote directly at the MH Ross website. A good choice if you know you want an MH Ross plan and are ready to enroll.

Compare plans from all companies: Use our travel insurance comparison tool to compare plans from all companies, get quotes, and buy online.
Company Information
Company Name
AM Best RatingA
US Travel Insurance Association MemberYes
Refund Policy10-day Free Look Period
Travel Insurance PlansPackage plans
Asset
Bridge most popular plan
Complete
Company Contact InformationM.H. Ross Travel Insurance Services
9225 Ward Parkway, Suite 200
Kansas City, MO 64114

1-800-423-3632 (5:30am-5:30pm Pacific Time M-F)
1-888-424-8731 Fax
Policyholder Questions1-888-423-3632
Travel Assistance/EmergenciesInside US/Canada: 1-800-555-9095 (toll free)
Outside US/Canada: call operator & connect to 1-603-894-4710 (no charge)
About MH Ross Travel Insurance

Founded in 1953, MH Ross is an award-winning organization that has been in the travel insurance industry since 1961. MH Ross offers three comprehensive travel insurance package plans, which makes it very easy to compare, review, and decide. All of their plans come with or have the option to add ‘cancel for any reason’ coverage.

Optional Coverage Available in MH Ross Plans

  • Optional ‘cancel for any reason’ for non refundable trip costs (purchase within 15 days of your initial trip payment). You must cancel within 2 days of your scheduled departure date and time.
  • Plans include automatic exclusion for pre-existing conditions if purchased within 15 days of your initial trip deposit date.
  • Plans include automatic coverage for supplier bankruptcy and default if plan is purchased within 15 days of your initial trip deposit date.

Highlights of MH Ross Travel Insurance

  • Available to residents of the U.S. and Canada.
  • The Bridge and Complete plans provide additional reimbursement for $300-$500 of unused non refundable payments for shore
  • excursions, theater, tour and other costs if you have to interrupt your trip for a covered reason.
  • All plans include unique online medical record service through Global Xpi.
  • All plans include non medical emergency evacuations (up to individual plan limits).
  • All plans include emergency dental treatment due to injury up to $750.
  • All plans have both 24-hour and common carrier AD&D (individual plan limits apply).
  • Trip cancellation can occur up to your scheduled departure for a covered reason.
  • Additional trip interruption benefits (up to individual plan limits) for accommodation and transportation expenses if you or your traveling companion are hospitalized.

How to get a quote & buy online

Quote and buy direct: Get a quote directly at the MH Ross website. A good choice if you know you want an MH Ross plan and are ready to enroll.

Compare plans from all companies: Use our travel insurance comparison tool to compare plans from all companies, get quotes, and buy online.

MH Ross Travel Insurance Plans

Package Plans

Asset Plan
Comfortable coverage for your primary travel concerns
This plan is ideal for individuals and families who want to protect their vacation dollars without paying for an unnecessarily high-priced plan. Automatic pre-existing medical condition and supplier default with early bird purchase (within 15 days of initial trip deposit). Both 24-hour and flight accident AD&D are included.

Bridge Plan most popular plan
Full travel insurance protection with the optional ‘cancel for any reason’ benefit
Comprehensive travel insurance protection with comfortable benefit limits and a number of highly desired extras including non medical emergency evacuations, common carrier AD&D and 24-hour AD&D. Early purchase of this plan qualifies travelers for bankruptcy and default coverage as well as pre-existing medical condition coverage. No age restrictions on the purchase of this plan and you can cover trips costing as much as $100,000.

Complete Plan
A premium plan for the luxury trip or cruise traveler
This plan provides exceptional comprehensive coverage with high limits for standard travel emergencies along with ‘cancel for any reason’ included in the base plan. This coverage is available to travelers up to age 75 and you can cover trips costing as much as $100,000 per person.

How to get a quote & buy online

Quote and buy direct: Get a quote directly at the MH Ross website. A good choice if you know you want an MH Ross plan and are ready to enroll.

Compare plans from all companies: Use our travel insurance comparison tool to compare plans from all companies, get quotes, and buy online.

Screenshots of MH Ross Website

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How to get a quote & buy online

Quote and buy direct: Get a quote directly at the MH Ross website. A good choice if you know you want an MH Ross plan and are ready to enroll.

Compare plans from all companies: Use our travel insurance comparison tool to compare plans from all companies, get quotes, and buy online.



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  1. RANDY RHINEHART | Nov 12, 2009

    this company have fail to contact me regarding a claim dispute with old republic insurance company which require receipts for lost/stolen mdse where as the policy mh ross sold do not states receipts are required. BE AWARE WE HAVE NOT REACH A FAIR RESOLUTION YET

  2. Robin Sherwin | Apr 19, 2010

    I bought a cancel for any reason advantage policy from MH Ross. I did cancel and it is taking them over a month to review my claim and they have no answer for me when the review process will be complete. Now with air travel impacted by the volcano, who knows when I will get my money???

  3. Julie Baker | May 7, 2010

    Hi- I believe Robin Sherwin’s claim has been paid. Can we leave an addendum?

  4. charles huizenga | May 22, 2011

    Be careful with this company!
    We purchased MH Ross “advantage Asset plan” that provided trip cancellation and trip interruption. Our Nile cruise was cancelled on our very first day in Cairo due to demonstrations that broke out during our incoming flight. We needed 4 nights to arrange travel home.
    Continental canceled return flight to US but appropriately refunded our unused return ticket! MH Ross on the other hand refused to pay for an obligatory last minute BA ticket (which through the effort of our stateside daughters we were able to obtain) to leave Cairo for home during the riots. MHRoss paid $1256 for the Cairo stay/delay. Total documented unpaid claims against MHRoss are $1400 for canceled pre-paid Nile cruise and $3400 for emergent BA economy seats to Boston.

  5. Dan | May 26, 2011

    Terrible company with incompetent humans. They keep asking for info already given, claim is taking over two months, and no light at the end of this tunnel. I wouldn’t trust these people to water my plants.