Medex Assist Travel Medical Insurance
Editor Review
The Good: 24/7 multi-lingual emergency response center; “Medex 360″ securely stores medical and other traveler information; specialize in travel medical coverage; offer other medical related products and services. The Drawbacks: Medical focused, no cancellation benefits. The Bottom Line: Medex specializes in travel medical services; if you are in need of medical insurance while abroad, and do not need the cancellation and other package policy benefits, Medex is a great choice.
Where to Buy Medex Travel Insurance:1. Compare Quotes from all companies- If you are still undecided but would like to start with some quotes, the best way is to use a comparison website (similar to using Expedia or Travelocity for airline tickets). There are several, but we recommend a comparison site called Squaremouth.com to get instant quotes and purchase online. Squaremouth.com only works with reputable companies, and you can get instant quotes and purchase instantly online with a credit card. |
| Company Name |
MEDEX Global Group Inc. |
| Website |
http://www.medexassist.com |
| AM Best Rating |
A |
| US Travel Insurance Association Member |
Yes |
| Refund Policy |
Prior to Effective Date / 14 Day Free Look |
| 24/7 Emergency Assistance |
Yes |
| Plans offered by Medex Assist Travel Medical Insurance |
Travel Medical Insurance
TravMed Abroad TravMed Choice TravMed Global TravMed International Evacuation Coverage MEDEX Safe Trip MEDEX Plus Scholastic |
| Address/Phone/Fax/Email |
MEDEX Global Group Inc 8501 LaSalle Road Suite 200 Baltimore, MD 21286 1-800-537-2029 1-410-453-6301 Fax info@medexassist.com |
| Policyholder Questions | 1-800-537-2029 |
| Travel Assistance/Emergencies |
US/Canada 1-800-537-2029 (toll free) Outside US/Canada call collect to US Dial 0 for operator ask to connect to 410-453-6300 |
More about Medex
Every year, millions of people travel outside their home country without adequate travel protection, and when small or large problems occur, these people are left without assistance and must figure their way out of the situation themselves. With travel insurance, however, you can travel for leisure or business and rest assured that you will have the support you need if an unforeseen medical or security emergency occurs.
MEDEX Travel plans provide you with medical assistance, travel assistance, medical evacuation and repatriation, and personal security services. Worldwide destination information is provided to you as well. Claims information is provided with each plan description, so you always know exactly how to file and track a claim.
The MEDEX website offers some unique research benefits including testimonials from other customers and some presentational videos you can review. You can purchase both individual and group travel insurance protection.
All MEDEX products include 24-hour assistance with the MEDEX coordinators, who are only a phone call away, available via worldwide toll-free access numbers. MEDEX uses multilingual representatives to assist travelers with all types of medical and security travel-related emergencies. The MEDEX team is ready to help you with all types of situations as you travel, from replacements for lost prescriptions to coordinating emergency air evacuations out of jungle regions.
Medex Travel Insurance Plans
MEDEX TravMed Abroad
Medical insurance and travel assistance for Americans traveling outside the U.S.
This package provides short-term medical insurance and travel assistance for Americans traveling outside the U.S. This plan is ideal for individuals and families who want to protect themselves from medical problems that can occur while traveling.
MEDEX TravMed Choice
Medical insurance and travel assistance with selectable medical benefit limits
This package lets you make the choices as to deductibles and benefit limits, giving you control over the premium and ultimate coverage. It is ideal for individuals and families and U.S. citizens and foreign nationals are eligible for coverage. This plan also includes and optional hazardous sports rider for those adventurous types.
MEDEX TravMed Global
Medical insurance and assistance for international travelers
This package provides medical assistance and traveler support for Americans and foreign nationals traveling outside their home countries and to destinations other than the United States. This plan is ideal for individuals.
MEDEX TravMed International
Long-term medical insurance and assistance for trips longer than six months
This package provides medical insurance and travel assistance for persons traveling or living outside their home country for six months or longer. It is ideal for individuals, couples, and families who need long–term coverage as they travel internationally.
MEDEX SafeTrip
Emergency evacuation, repatriation, and travel assistance for those traveling at least 100 miles from home
This package includes emergency evacuation, repatriation, and travel assistance for covered persons traveling 100 miles or more away from home. This basic travel insurance plan can assure your safe return from travel where anything can happen.
MEDEX Plus Scholastic
Emergency evacuation, repatriation, and travel assistance for students, teachers, and their families
This package includes emergency evacuation, repatriation, and travel assistance for covered students, teachers and their families as they participate in international education exchange outside their home country.
Where to Buy Medex Travel Insurance:
1. Compare Quotes from all companies- If you are still undecided but would like to start with some quotes, the best way is to use a comparison website (similar to using Expedia or Travelocity for airline tickets). There are several, but we recommend a comparison site called Squaremouth.com to get instant quotes and purchase online. Squaremouth.com only works with reputable companies, and you can get instant quotes and purchase instantly online with a credit card.
Where to Buy Medex Travel Insurance:
1. Compare Quotes from all companies- If you are still undecided but would like to start with some quotes, the best way is to use a comparison website (similar to using Expedia or Travelocity for airline tickets). There are several, but we recommend a comparison site called Squaremouth.com to get instant quotes and purchase online. Squaremouth.com only works with reputable companies, and you can get instant quotes and purchase instantly online with a credit card.
Mark Dougherty | Dec 27, 2009
STAY AWAY!!!!
RED TAPE!!!!!! I cannot convey the stay away signal enough. Communication is atrocious!!!
Time frame on getting a claim settled??? 5+ months!
Inept claims adjusters!
5 layers of different people you must speak to in order to get a check.
STAY AWAY!!!!
jake | Apr 11, 2010
I was not impressed with the repressive nature of their call center.
jake | Apr 11, 2010
AVOID LIKE THE PLAGUE
Andrew | Apr 16, 2010
Do not waste your money. After several weeks of emails, faxes and phone calls, for $35 claim, the response is nothing. Requested refund for $200 annual fees, No refunds.
I will make the public aware.
Joshua | Jul 21, 2010
Avoid this company. For every good case they work; there are 5 more that go wrong. This company is always understaffed and SLOW.