Comments on: Global Alert Travel Insurance http://www.travelinsurancereview.net Tue, 07 Feb 2012 23:11:20 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Sid http://www.travelinsurancereview.net/global-alert-travel-insurance/comment-page-1/#comment-26617 Sid Thu, 19 May 2011 04:16:48 +0000 http://www.travelinsurancereview.net/?page_id=649#comment-26617 My experience.. I bought air travel insurance from this company. As usual, most basic insurances are useless since there are many restrictions and the insurer is almost never eligible for recovering his losses. So its imperative that one buy the "Cancel for any reason" option. Several insurance companies dont pay out 100% refund even if you buy this option. But Global Alert Travel Insurance says on its website while buying the insurance that there will be a 100% refund. So I bought this option. Later on I actually filed a claim and they said I would only get 75% refund. They pointed me to my policy document which stated this in a convoluted manner (See below). Their website does not mention this at all. It clearly says 100% refund. Furthermore, this policy document is only available once you buy the policy, so knowing this 75% refund rule is practically pointless because by the time you realize this clause in the refund rules you have already bought the policy. Table (in the policy document)-- If Cancellation Penalty is: % of Penalty Amount Payable is: Up to 25% of Trip Cost 100% of Penalty Amount 26% to 50% of Trip Cost 85% of Penalty Amount Over 50% of Trip Cost 75% of Penalty Amount My experience..

I bought air travel insurance from this company. As usual, most basic insurances are useless since there are many restrictions and the insurer is almost never eligible for recovering his losses. So its imperative that one buy the “Cancel for any reason” option. Several insurance companies dont pay out 100% refund even if you buy this option. But Global Alert Travel Insurance says on its website while buying the insurance that there will be a 100% refund. So I bought this option. Later on I actually filed a claim and they said I would only get 75% refund. They pointed me to my policy document which stated this in a convoluted manner (See below). Their website does not mention this at all. It clearly says 100% refund. Furthermore, this policy document is only available once you buy the policy, so knowing this 75% refund rule is practically pointless because by the time you realize this clause in the refund rules you have already bought the policy.

Table (in the policy document)–
If Cancellation Penalty is: % of Penalty Amount Payable is:
Up to 25% of Trip Cost 100% of Penalty Amount
26% to 50% of Trip Cost 85% of Penalty Amount
Over 50% of Trip Cost 75% of Penalty Amount

]]> By: Mary http://www.travelinsurancereview.net/global-alert-travel-insurance/comment-page-1/#comment-22045 Mary Thu, 04 Nov 2010 12:40:45 +0000 http://www.travelinsurancereview.net/?page_id=649#comment-22045 When my friends and I went to Africa, we purchased the Preferred plan. We did have to file a claim. The customer service rep was helpful and the company did reimburse us for all of our costs incurred except phone calls which were minimal. Don't expect payment right away - it did take awhile to get payment. When my friends and I went to Africa, we purchased the Preferred plan. We did have to file a claim. The customer service rep was helpful and the company did reimburse us for all of our costs incurred except phone calls which were minimal. Don’t expect payment right away – it did take awhile to get payment.

]]> By: Maryse Rhein http://www.travelinsurancereview.net/global-alert-travel-insurance/comment-page-1/#comment-21838 Maryse Rhein Tue, 12 Oct 2010 15:44:38 +0000 http://www.travelinsurancereview.net/?page_id=649#comment-21838 I suffered a fall when I was in Switzerland this summer. I had purchased the Global Alert Preferred insurance before my departure. I paid $554.00 for the coverage for my entire trip in Europe. When I called the claim department of the insurance company, they told me that I had to submit my claim first to AARP, which is my supplement insurance coverage in the US, not in Europe, then furthermore they told me that after a reply from AARP, I had to submit my claim to Global Alert with not only the doctor's bill from Switzerland, but my travel itinerary and the way I paid for my trip. It is outrageous. I suffered a fall when I was in Switzerland this summer. I had purchased the Global Alert Preferred insurance before my departure. I paid $554.00 for the coverage for my entire trip in Europe. When I called the claim department of the insurance company, they told me that I had to submit my claim first to AARP, which is my supplement insurance coverage in the US, not in Europe, then furthermore they told me that after a reply from AARP, I had to submit my claim to Global Alert with not only the doctor’s bill from Switzerland, but my travel itinerary and the way I paid for my trip. It is outrageous.

]]> By: Heather http://www.travelinsurancereview.net/global-alert-travel-insurance/comment-page-1/#comment-21408 Heather Mon, 09 Aug 2010 00:04:53 +0000 http://www.travelinsurancereview.net/?page_id=649#comment-21408 Has anyone had a bad experience with this company? I don't see any complaints filed unlike all others. I'm guess that is a good thing? Has anyone had a bad experience with this company? I don’t see any complaints filed unlike all others. I’m guess that is a good thing?

]]>