Identity Theft Services Coverage

This coverage provides assistance when an identity theft occurs while you are traveling. This coverage consists of non insurance services included with some package travel insurance plans.

Contents (click to jump down) What does Identity Theft Services cover? Important notes about this coverage What type of policy covers this? How much coverage does each company provide? Summary

Let us tell you a story

Mia and her father, Sergey, had long planned a trip to Russia, where he was born and raised. Mia wanted very much to understand her immigrant father’s origins and hear the stories of his childhood.

On their first day touring St. Petersburg, a pickpocket stole Sergey’s wallet. Luckily, they had locked their passports in the hotel room safe, but Mia was worried about her father’s identity being stolen and sold on the black market. She contacted their travel insurance assistance services hot-line and was connected with an identity theft coordinator who was able to contact the credit bureaus to inform them of the theft. The coordinator also told Mia the proper authorities to contact to report the theft and what to do when they returned.

What does Identity Theft Services cover?

While worldwide travel assistance is the primary 24-hour travel assistance service provided by travel insurance companies, some plans offer help with identity theft as well. Identity theft services are non insurance services provided by some travel insurance plans. These services typically include:

• Ordering and reviewing the credit bureau reports for the insured
• Assisting with investing financial accounts where identity theft is suspected
• Communicate with creditors to ensure they are aware of the potential identity theft
• Identifying and communicating the proper law enforcement to pursue prosecution of criminals
• Reviewing account activity to identify suspicious occurrences
• Obtain and communicate additional resources to help resolve identity theft

Identity theft services are non insurance services included with some travel insurance plans, but the actual services are provided by third-party companies. For example, while you may have your insurance with Travel Guard, Travel Guard will likely subcontract the identity theft assistance services to local companies who are in a position to help their customers in various locations. This means that you may initially be contacting your travel insurance provider to inform them of the potential identity theft, but after that you will likely be working with a third-party company.

Important notes about this coverage

• This coverage is in addition to the worldwide travel assistance provided by travel insurance plans

What type of policy covers this?

In most cases, you’ll find this type of coverage in a package travel plan; however, some medical plans provide this coverage as well including:

• Liaison Silver by Seven Corners

Some package plans include this coverage as part of their worldwide assistance services, and a few offer it as an optional upgrade.

How much coverage does each company provide?

Plan	Company	Identity Theft	Concierge	Business	Roadside
Business Traveler	Allianz		Yes	Yes
Custom	CSA Travel Insurance	Yes	Yes
Custom Luxe	CSA Travel Insurance	Yes	Yes
No coverage	Frontier MEDEX
Preferred	Global Alert		Yes	Yes
Basic	Global Alert		Yes	Yes
Preferred Plus	Global Alert		Yes	Yes
No coverage	Global Underwriters
TripProtector Preferred	HTH Worldwide	Yes	Yes
TripProtector e-saver	HTH Worldwide		Yes
TripProtector	HTH Worldwide		Yes
Complete	M.H. Ross		Yes	Yes
Bridge	M.H. Ross		Yes	Yes
Asset	M.H. Ross		Yes	Yes
Liaison Silver	Seven Corners	Yes
Wander Frequent Traveler	Seven Corners	Yes
Business	Travel Guard	Yes	Yes	Yes
Pack n' Go	Travel Guard		Yes
My Travel Guard	Travel Guard	Yes	Yes	Yes
Tee, Tour, and Travel	Travel Guard	Yes	Yes	Yes	Yes
Gold	Travel Guard	Yes	Yes	Yes
Silver	Travel Guard		Yes
Platinum	Travel Guard	Yes	Yes	Yes	with $50 deductible
Basic *	Travel Insurance		Yes
WorldMed *	Travel Insurance		Yes
Elite	Travel Insurance		Yes
Plus *	Travel Insurance		Yes
Worldwide Trip Protector Gold	Travel Insured	Yes	Yes	Yes
Worldwide Trip Protector	Travel Insured	Yes	Yes	Yes

* as optional upgrade
** with limited coverage

Summary

• This coverage is in addition to the standard worldwide travel assistance services offered by travel insurance plans
• This is non insurance services that will likely be provided by third-party companies
• We recommend you make copies of important documents to protect your identity when you travel